Pre-Arrival Information - Five Lakes
Hello and welcome to Potters Resorts Five Lakes! We are excited to have you join us for your upcoming fully inclusive Break. Here are some important details to know ahead of your stay with us.
As the lead name on your booking, please share this important information with everyone in your party.
Before you arrive, some important pre-arrival questions...
1. Do you need to tell us about any additional dietary requirements or special assistance that you didn't already mention at the time of booking?
2. Does anyone in your party rely on medical equipment that requires continuous power through the night?
3. Has anyone in your party felt unwell with symptoms that could be communicable to other guests and team members, within 2 days of your arrival?
If your answer to any of the above is "Yes" then please call us on 0333 3207 414 at your earliest convenience and before the day of your arrival so our team can help.
Early Check-ins
We may still have a limited number of Early Check-ins available on your break. Add on for £30 per room by calling our friendly advisors on 0333 3207 414.
Arrive on resort from 11am on your check-in day and access your accommodation from 12pm.
Our early check-in service must be reserved in advance and cannot be purchased on the day of arrival. This service is offered on a limited, first-come, first-served basis and can only be added to your booking by calling our sales team.
Arrival Lunches
Why not start your break with a delicious two-course lunch? Served from 12:30pm to 2pm (last orders at 1:30pm), pre-book for just £14.95 per person.
To reserve, call our friendly advisors on 0333 3207 414.
Arrival lunches can be purchased on the day of your arrival, subject to availability, for a higher price of £19.95.
The Spa at Five Lakes
Relax and rejuvenate with a visit to our luxurious Spa, where our professional team offer a wide range of treatments and premium products designed to leave you feeling refreshed.
To secure your appointment, website or call us on 01621 862324 We highly recommend pre-booking to ensure your preferred time.
Golf at Potters Resorts Five Lakes
As a guest of Potters Resorts Five Lakes, enjoy an exclusive rate to play a round on one of Essex’s finest golf courses. Designed by European Tour legend Neil Coles, our stunning 18-hole course offers a memorable golfing experience for players of all abilities.
Simply select your date and secure your tee time.
Visit The Rebooking Desk
You can get an exclusive saving if you book your next short break with us while on Resort. Be sure to visit the Rebooking Desk to make use of this offer. Exclusions apply.
How To Find Us
Arrival at Resort / Check-In
Departure
On Resort
Dietries and Allergens
Accommodation
Activities
Enjoying A Drink
Other Helpful Infomation
If you have any last-minute questions or need further information, don’t hesitate to call us on 0333 3207 414 or WhatsApp us on 07830 359007.
We’re excited to welcome you to Potters Resorts and wish you a safe and pleasant journey to Five Lakes. Thank you for taking the time to read this important information and for choosing to stay with us.
The Potter Family
